Frequently asked questions

Where's my order?

If your item was sent by UK Standard Delivery - this is not a trackable service. Please always allow 1-3 working days, from despatch, for delivery of any First Class item. Once the items have been despatched, we are unable to control the delivery process, however we will do whatever we can to rectify any problems caused by delayed delivery.


Please remember that first class items are not guaranteed next day delivery. Whilst we expect 90% of our cards to arrive the next working day, depending on the size and the amount of products you order, it may take up to 3 working days to arrive, particularly during peak periods.


If your item was sent by UK Express Delivery, your item can be tracked. Please message us for further information.



Can I change/cancel my order?

Please feel free to message us.



How do I contact you?

Please feel free to message us.